Dear MOTIVATION: I am a business owner facing the difficult task of announcing layoffs. I genuinely care about my employees and am worried about the impact this news will have on morale. What’s the best way to communicate this sensitive information while being respectful and supportive? I don’t want to lose the trust of my remaining team or create an atmosphere of fear. How can I deliver this news empathetically? — CONCERNED BUSINESS OWNER IN INDIANA
DEAR CONCERNED BUSINESS OWNER: Delivering news of layoffs is never easy; transparency is key. Start by gathering your team for a meeting and be honest about the reasons behind the decision. Show empathy by acknowledging the emotional weight of the situation and express your gratitude for their hard work. Offer support, such as outplacement services or counseling, to ease their transition. Encourage open communication, allowing employees to voice their concerns. By cultivating a supportive environment, you’ll help maintain morale among the remaining staff. Remember, clarity and compassion will go a long way in preserving trust, commitment, and unity moving forward.


